Payment can be made by Wire Transfer or by UK Cheque. Alternatively we are able to accept payment by Visa, Mastercard and American Express. Finally you also have the option to purchase items directly through our website using the built in checkout and PayPal payment system.
All items which are available to purchase directly through our website will will have a minimum of Mainland UK and Mainland USA delivery price quoted in advance and many items will also have an advance delivery price quoted for both Europe and Canada as well. You may view this prior to checking out by hovering over the Shipping & Delivery tab located beneath each items description.
All items will be delivered by either one of our own dedicated vans, or occasionally at busy periods, by one of our trusted specialist antique furniture carriers. This ensures that all purchases are handled with the maximum care possible at all times.
We try to ensure that items are delivered to their destination within a maximum of 14 days from receiving cleared funds, we do occasionally have busy periods during which this is simply not possible. You will however always be kept up to date with regards to the timescale and progress of your delivery should it be unfortunately delayed.
All customers will be contacted directly by either one of our own team, or somebody from our nominated delivery company, to arrange a date which is convenient for all parties. If at any stage you are concerned regarding your deliveries progress then please do email us email@example.com for an update.
Europe, USA & Canada Delivery
All items shipped will be safely and securely packed by one of our specialist shipping companies and dispatched via front door delivery as soon as is practically possible following cleared funds being received. We try to ensure that items have reached their destination within a maximum of 8 weeks from payment, although in reality 2-4 weeks is a much better estimate of timescale. If however you require something more urgently than this then please do not hesitate to pop an email across to us, or pickup the phone and speak to us and we will do our very best to help. It really is amazing how quickly items can be dispatched and delivered thousands of miles by paying the right price to the right company.
Please note that although rare, some shipments can occasionally be held for inspection, for an unspecified amount of time, by Customs on arrival to their destination, before being cleared for delivery. Again, although very rare when dealing with antiques and works of art, some items may attract import duties, customs fees and local taxes payable by the receiver. We have no control over these fees and it is a matter between the purchaser and their local authorities.
We can facilitate and arrange delivery/shipment to all other regions of the World, including even some of the most remote locations. Please get in touch directly with us regarding your item of interest, let us know your specific requirements and then we will obtain a quote specifically tailored to your needs.
Cites Regulation & Licences
Due to a change of the UK regulations in early 2017 concerning the export outside the EU of items containing any variant of the extended Rosewood family, a CITES licence will almost certainly be required to enable you to export the item from the UK legally. All of these items can be exported legally providing they were made prior to 1947. We are normally able to obtain this on your behalf as part of the quoted shipping prices, but occasionally there may be an extra charge for this. Please note that these licences can take up to 15 working days to be issued by DEFRA. Also please be aware that each individual country’s Customs may still hold an item for inspection, and reserve the right to refuse importation. These are extremely unlikely events, but we feel it important to make you aware that this is a possibility, no matter how remote.
For further and more in depth information regarding CITES regulations you can view our trade associations website here http://www.bada.org/index.pl?id=2253